Several years ago, a restaurant chain completely redesigned the outside of their restaurants. The restaurants weren’t out-of-date nor falling down, but restaurant managers explained that they made significant changes . . .
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Over the past three weeks, we have spoken with United Ways throughout the United States about their coronavirus/COVID-19 relief funds. From these conversations, we have identified three points of information you must clearly communicate with your community related to your relief fund.
Read MoreWhat can United Ways learn from Supreme?
The answer isn’t that you should release United Way-branded Oreos. Instead, it’s that if your United Way wants to build a cult following, you need to build a brand that emulates…
Read MoreMost United Way donors we have surveyed recall being thanked by their local United Way. However, not all donors report they have been thanked the way they want to be thanked.
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